
Amy works at the call center of an international company. Her job is to answer customers’ phone calls and to note down their messages. Here are the notes she took yesterday: Jack His phone is broken, and he would like to buy a new one. Dean He bought an electrical device, and he didn’t like it. He wants to return it. Nicole She bought a TV. She couldn’t connect it to the Internet, so she asks our service to do it. Emily She bought a new computer and thanked us for sending it on time. Sally She bought a new laptop, but its screen was broken. She wants to send it back. According to the notes above, which two customers talk to Amy for the same purpose?
- A) Jack and Nicole
- B) Dean and Sally
- C) Nicole and Emily
- D) Sally and Emily
Cevabı göster
Doğru cevap: B) Dean and Sally