7. Read the conversation below and complete the plane ticket. Call Center : Dimple Airways, how may I help you? Customer : Hello, I’d like to make a flight reservation from Ankara to Paris. Call Center : Sure, single or return? Customer : Single, please. Call Center : When would you like to fly? Customer : On January 10th. Call Center : Let me check. We have two flights that day: one at 9:30 am and another at 4:30 pm. Which one do you prefer? Customer : The one at 4:30 pm, please. Call Center : All right. What is your name, madam? Customer : Betty Brown. Call Center : OK, your ticket is reserved. Have a nice day. PASSENGER NAME: ---------------------------------------------- FROM: ----------------------------------------------------------------- TO: ------------------------------------ TIME: --------------------------------- DATE: ---------------------------------
✅ Cevap ve adım adım çözüm
1. Passenger name: müşteri adını söylüyor, "Betty Brown".
2. From / To: "from Ankara to Paris".
3. Date: "On January 10th".
4. Time: iki uçuştan "The one at 4:30 pm" seçiliyor.
Cevap: Passenger name: Betty Brown; From: Ankara; To: Paris; Date: January 10th; Time: 4:30 pm.
Dikkat: Görevlinin önerdiği ilk saat 9:30 am, müşterinin seçtiği ise 4:30 pm'dir.