
3. Write a letter of complaint including all the given parts in the box according to the given situation.
You got a new computer last week, but you forgot to keep the receipt. When you tried to turn on the computer at home, you realized that it didn't work. You went back to the store and explained the problem, but they said they couldn’t help you because you didn’t have the receipt. You decided to write a letter of complaint to the customer services.
Opening Remark : Dear Sir/Madam Introduction : Reason for writing Main Body : Details of complaints and reasons Conclusion : Your demand Closing Remark : Yours faithfully